I can't log in. How do I retrieve my password and/or username?
How do I create a classified ad?
How do I edit a classified ad?
How do I delete a classified ad?
How do I change my email subscriptions?
How do I edit my account information?
I can't find answers to my questions or/and I need additional help.
How do I create an account?
You can create an account in a few different ways: Using your email address, signing in with Facebook, or signing in with Google.
To create an account with your email address, follow this link. Complete the form and click on 'Create Account'. If you encounter any errors, please follow the on-screen instructions to correct them. After successfully creating your account, we will send you a confirmation email. This email contains a link that you must click on to finalize your account registration.
To create an account using Facebook, follow this link and click on the 'Login with Facebook' button. It may take a moment for the button to appear. You will need to sign into Facebook (if you are not already logged in) and permit RiverBender to access your name and email address. After you authorize this, you will be automatically logged into your account for RiverBender or EdglenToday.
To sign in with Google, click here and select the 'Sign in with Google' option. If you are not already logged into your Google account, you will be prompted to do so. Approve the requested permissions to allow RiverBender to access your name and email address. Following this, you'll be signed in automatically.
Please note: When using Facebook or Google to sign in, you must complete your registration by navigating to 'Manage Account' and filling out the form entirely. Incomplete information may cause delays in getting your ads approved.
I can't log in. How do I retrieve my password and/or username?
If you've forgotten your username or password, we can help you retrieve them. Follow this link, enter your email address, and click on 'Get Password'. You should receive an email from us within a few minutes. If you don't see the email in your inbox, please check your spam or junk folders.
How do I create a classified ad?
Once you've logged into your account, navigate to 'Classifieds' and click on 'Create Ad'.
Choose whether the ad is for personal or business use. Personal ads are free to post, while business ads (such as employment, services, inventory, etc.) are paid. Please note that posting business ads as personal is against our Terms of Service Agreement, which could lead to ad removal and potential account bans. You will be prompted for payment after creating a business ad, and it will be published only after payment is confirmed.
Some categories require additional information. For example, 'Garage Sale' ads need time and dates, while 'Rental' ads ask for the number of rooms and pet policy. Make sure to select the correct category and subcategory for your ad.
Be descriptive when filling out the title. For instance, instead of a vague 'For Rent', use '2 Bedroom, 1 Bath in Alton For Rent' to provide more details.
In the description, include as much information about the item as possible, such as your phone number or a way to text you. Avoid listing email addresses to protect against bots and spammers. Mention the item's location too, like where the garage sale or rental property is situated. We will not publish the location unless you consent to it.
The price field cannot be left blank and may be entered as 'FREE', '$50', or '50 per month', for example.
The last step in ad creation involves deciding whether to display the location on a map. Enter the address and select 'Show Map and Address on ad'. If the location isn't recognized, you can manually adjust it by clicking on the map.
How do I edit a classified ad?
After logging into your account, go to 'Classifieds' and click on 'Edit Listing'. You can then make any desired changes to your ad. After making changes, click 'Save Ad' to update your listing. Please note that if your ad is pending approval, you cannot change its status at this time.
How do I delete a classified ad?
You have two options to remove an ad: either delete it or set its status to 'Draft'.
To permanently delete the listing, log into your account, go to 'Classifieds' and click on 'Delete Ad'. Deleting an ad removes all data, including pictures. This option is suitable for items that are permanently sold.
To temporarily remove your ad from visibility, log into your account, navigate to 'Classifieds', click 'Edit Listing', and then set the status to 'Draft'. When you are ready to republish the ad, you can change its status back to 'Published'. This method is especially useful for landlords who may wish to reuse an ad after a lease period ends.
How do I add photos?
After logging into your account, navigate to 'Classifieds' and click on 'Manage Photos'.
The Photo Manager is divided into two sections: the top section is for adding new photos, and the bottom displays photos already attached to the ad. Here, you can change their order, remove them, crop them, or rotate them as needed.
To attach photos, click on the 'add files' button. If you're using a desktop, you can also drag and drop photos into the file queue area marked 'Drag files here'.
When you're ready, click 'start upload'. After the upload is complete, the photos will appear under 'Photos'.
You can attach an unlimited number of photos to an ad and add or remove them at any time.
How do I feature my ad?
Featuring your ad boosts its visibility. For more details, see Pricing.
After logging into your account, navigate to 'Classifieds' and click on 'Feature'. Choose the desired level of promotion, enter your credit card details, and click 'Pay now'.
Once the purchase is successful, your ad will be featured. You will receive an email confirming the purchase. If you require a receipt, you can download it from 'Receipts'.
Why is my ad pending?
If you are a business and have not yet paid for your listing, your ad will be set to 'Draft' mode and remain pending until payment is received. Once payment is made, your ad will be published.
If your ad is pending because you signed in with Facebook, or if you have an older account where the registration was not completed, please fully complete your registration. You can do this under 'Manage Account'.
How do I change my email subscriptions?
If you want to change your daily update subscription or want to subscribe to some of our other free newsletters, do so by logging into your account then going to 'Subscriptions'.
I can't find answers to my questions or/and I need additional help.
If you are still having issues or need addition assistance, you my open a support ticket by sending an email to support@riverbender.com.
Chat with supportAvoiding Scams
Do not provide payment to anyone you have not met in person.
Always deal face to face.
Never wire funds (e.g. Western Union) - anyone who asks you to do this is a scammer.
Don't accept cashier/certified checks or money orders - banks cash fakes, then hold you responsible.
Transactions are between users only, no third party provides a "guarantee."
Do not rent or purchase sight-unseen; that amazing "deal" may not exist.
Never give out financial information (bank account, social security, paypal account, etc).
If you are defrauded by someone you met in person, contact your local police department.